![]() Should’ve done more research on abode and its security system(s). But I might just have to return the iota, if not my WHOLE system because it won’t work without the gateway! I recently just got everything too. I’m trying my best to be patient here-waiting 2 hours on a pointless phone call. Literally, they did not listen to me and just went on to say a bunch of things that I barely could understand. I even proposed maybe it is the software update and that it needs to be removed for my system to finally connect to the WiFi. All they could tell me was “the higher-ups will speak to you in a few days.” AFTER WAITING AND DOING MEANINGLESS TASK FOR HOURS?! Yet, they still were not able to solve the issue. At one point, they even wanted access to my abode account to figure out the problem!!Impatient and wanting the problem to end, I gave them access to my account info. They had me unplugging my router, unplugging the iota, changing the router WiFi password, and changing the router WiFi settings. Every time I try to connect to my WiFi I get a message reading “WiFi authentication failed.”Īfter explaining my issue to the support agent, i went through a series of tasks and pauses that resorted to nothing. Therefore, I can’t unplug the system from the router and move it to another spot in my home which is the POINT of having an Iota. For some reason, I cannot connect my brand new Iota gateway to my wifi. It will get removed.Īfter talking with the abode support team today for over 2 hours, they still weren’t able to resolve my issue or even come close to resolving it. Usernames are OK.ĭo not spam your blog or website. No posting any personal Information, keep it in PM's if you are giving out your info. This is a forum for friendly discussion, personal attacks will not be tolerated. If you have an Abode system, please consider making a video! YouTube) reviews/tutorials/experiences/comparisons. Want to contribute to the community? We need more video (e.g. (You must have a subreddit karma of at least 5 to edit the wiki) There is also a list for devices that do not work. Please check out the user editable Wiki for more great info about your abode system including an FAQ section and information about devices that work with the Abode system, but are not officially recognized. What to expect with abode professional monitoring Types of batteries used for the abode system Terms of Use, Privacy Policy, Return Policy There is no direct affiliation between this subreddit. If you need help with your system or components, contact Abode directly at or visit the Abode Support Page. Abode is also on Facebook, Twitter, and YouTube. On the bottom of the Iota, push the switch forward to activate the battery backup. Connect the supplied Ethernet cable to an open port on your router, and plug the other end into the Iota. Plug the supplied AC power adapter into a wall outlet and into the Iota. The focus of this subreddit is to discuss the Abode security and home-automation system, as well as their compatible systems and components.įor the most recent Abode updates, visit their blog. Remove the Iota hub from the box and place it near your internet router. ![]() Welcome to the Abode subreddit! Make sure to hit the "subscribe" button up above!
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